Welcome to Pawraana. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website and placing an order, you agree to be bound by these terms.
If you have any questions, please contact us at sonali@pawraana.com.
Pawraana is a UK-based brand offering handmade, sustainable women’s accessories. Each piece is crafted by skilled artisans in India using recycled cotton and traditional block printing or hand screen printing techniques.
All products are handmade and may feature slight variations in colour, print placement, and texture. These variations are part of the artisanal process and are not considered defects but a hallmark of their unique character.
We make every effort to display products as accurately as possible; however, colours may vary slightly and products can be perfectly imperfect.
By placing an order, you confirm that all details provided are accurate and complete.
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to:
If your order is cancelled, you will receive a full refund.
All prices are listed in GBP (£) and include VAT where applicable.
We reserve the right to change prices at any time without notice. Payment must be made in full at the time of purchase via our secure payment providers.
We aim to dispatch orders within the timeframes stated in our Shipping Policy. Delivery times are estimates and not guaranteed.
Pawraana is not responsible for delays caused by courier services, customs, or unforeseen circumstances.
Overseas customers are responsible for any applicable customs duties or import taxes. UK customers will not be liable for any additional charges.
Your rights to cancel and return items are set out in our Cancellation Policy and Refund & Returns Policy.
In accordance with UK consumer law, you have the right to cancel your order within 14 days of receiving your goods, subject to eligibility.
All content on this website, including images, text, branding, and designs, is the property of Pawraana and may not be used, reproduced, or distributed without our prior written consent.
To the fullest extent permitted by law, Pawraana shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these terms excludes or limits liability for:
Your use of our website is also governed by our Privacy Policy, which outlines how we collect and use your personal data.
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For any questions regarding these Terms & Conditions, please contact: sonali@pawraana.com